Privacy Policy

1. Who we are

F&P Healthcare provides temporary staffing and person-centred support for care and healthcare services.

F&P Healthcare is the controller of personal information collected through this website. Our registered company number is 14477067.

Address: No1 Whitehall Riverside, Leeds, England, LS1 4BN
Email: bookings@fandphealthcare.com
Telephone: 0113 403 2773

2. Information we collect

When you contact us

We may collect your name, email address, telephone number, organisation, the content of your enquiry and any other information you choose to provide.

When you apply for a role

We may collect your name, contact details, address, work history, qualifications, experience, availability, role preferences, right-to-work confirmation, CV or résumé, declarations and information you provide during recruitment.

When you use this website

Our website platform may collect technical and usage information such as your IP address, browser, device, pages visited, referral source, interactions and timestamps. See our Cookie Policy for more detail.

3. How we use your information

• To respond to enquiries and provide requested information.
• To assess applications, communicate with candidates and manage recruitment.
• To match suitable candidates with relevant opportunities and service requirements.
• To operate, secure, maintain and improve our website and services.
• To manage our professional relationships with clients, candidates, workers and suppliers.
• To meet legal, regulatory, safeguarding, compliance and record-keeping obligations.
• To establish, exercise or defend legal claims and prevent misuse or fraud.

4. Our lawful bases

Depending on the situation, we rely on one or more of the following UK GDPR lawful bases:

• Contract: where processing is needed to take steps at your request or to perform an agreement.
• Legal obligation: where we must comply with employment, immigration, safeguarding, tax, regulatory or other legal requirements.
• Legitimate interests: to operate and improve our services, respond to enquiries, recruit suitable people, protect our organisation and maintain professional relationships, provided your rights do not override those interests.
• Consent: where consent is appropriate, including certain optional cookies or communications. You may withdraw consent at any time.

If special-category information is required, we will only process it where an additional legal condition applies and appropriate safeguards are in place.

5. Who we share information with

We share personal information only where necessary and lawful. Recipients may include:

• Authorised F&P Healthcare staff and advisers.
• Care providers or prospective placement organisations where this is necessary for recruitment or service delivery.
• Vetting, training, payroll, occupational, professional or compliance service providers where relevant.
• Website, hosting, communications and IT suppliers, including Squarespace.
• Regulators, law-enforcement bodies, courts or other authorities where disclosure is required or permitted by law.

Service providers must handle information securely and only for agreed purposes. If information is processed outside the UK, we use appropriate safeguards required by data-protection law.

External websites reached through our links, including social media and WhatsApp, operate under their own privacy policies.

6. How long we keep information

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected. The period depends on the nature of the enquiry or application, whether a professional relationship continues, legal and regulatory requirements, safeguarding needs and the possibility of a complaint or legal claim.

When information is no longer needed, it is securely deleted or anonymised. If we would like to retain an unsuccessful candidate’s details for future opportunities beyond the ordinary recruitment process, we will obtain consent where required.

7. Security

We use appropriate organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure. No internet transmission is completely secure, so please use care when sending information online.

8. Your data-protection rights

Depending on the circumstances, you may have the right to:

• Access personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to erase information or restrict how it is used.
• Object to processing based on legitimate interests.
• Receive certain information in a portable format.
• Withdraw consent where processing relies on consent.

These rights are not absolute and legal exemptions may apply. We may need to confirm your identity before responding.

You may also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint. We would appreciate the opportunity to address your concern first.

9. Changes to this policy

We may update this policy when our services, website or legal obligations change. The latest version will always appear on this page with its review date.